Privacy Policy

ShoutsMap, operated by Spaceive International PTE. LTD. ("Company"), respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access or use our platform ("Platform") at www.shoutsmap.com.

1. Scope of this Policy

1.1. This Privacy Policy applies to all users and businesses that interact with ShoutsMap.
1.2. By accessing or using our Platform, you agree to the practices described in this policy. If you do not agree, please refrain from using the Platform.

2. Personal Data We Collect

We collect the following types of personal data:

2.1. Data Provided by You (Non-Business End Users)

• Account Information: Information you provide during registration, such as your name, email address, or any other details necessary to create your account.
• Content Information: Any content you upload to the Platform, such as comments, feedback, or reviews.

2.2. Data Provided by Businesses

• Business Information: See What Information We Require From Businesses and Why for specific details.

2.3. Data Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, links clicked, and actions taken on the Platform.
• Cookies and Tracking: Information collected through cookies and similar technologies.

2.4. Third-Party Data

• Data received from third-party services (e.g., payment processors) used to facilitate transactions.

3. Purpose of Data Collection

We use your personal data for the following purposes:

3.1. To Provide Our Services

• Facilitate account registration and authentication.
• Enable business listings, advertisements, and user interactions on the Platform.

3.2. For Communication

• Respond to inquiries and provide customer support.
• Send updates, promotions, and service-related announcements.

3.3. To Improve the Platform

• Analyze usage patterns to enhance functionality and user experience.
• Develop new features and services.

3.4. For Legal and Compliance Purposes

• Comply with applicable laws and regulations.
• Investigate and address violations of our Terms and Conditions.

4. Images Uploaded by Businesses

4.1. Businesses are solely responsible for ensuring they have explicit consent from all individuals depicted in any images uploaded to the Platform.
4.2. By uploading images, businesses confirm they:

• Own the rights to the image or have obtained all necessary permissions.
• Have the explicit consent of every individual depicted in the image.

4.3. If you believe an image has been uploaded without proper consent, please contact us at legal@shoutsmap.com. We will take appropriate action, including removing the image if necessary.

5. Sharing of Personal Data

We do not sell your personal data. However, we may share your data under the following circumstances:

5.1. With Service Providers

We may share your personal data with third-party vendors that help us provide and improve our services. These include payment processors, data analytics providers, hosting services, and email delivery services. These vendors are bound by confidentiality agreements and are only permitted to use your data as necessary to provide these services.

5.2. For Legal Obligations

We may disclose your personal data if required by law, regulation, or legal process, such as to comply with a subpoena, legal order, or governmental request.

5.3. Business Transfers

In the event of a merger, acquisition, or sale of our company or its assets, your personal data may be transferred to the successor entity. We will notify you if such a transfer takes place and provide you with options regarding your data.

5.4. With Your Consent

We may share your personal data with specific parties when you provide explicit consent. This includes the following scenarios:

• Subscribing to Business Updates:
• If you subscribe to updates from a business on our Platform, you consent to receive email notifications about the business's activities, such as new shouts or announcements.
• In this case, your username will automatically be visible to the business to personalize the updates, but no email addresses or other personal information will be shared with the business unless you explicitly provide consent.
• Sharing Your Email Address with Businesses:
• If you choose to share your email address directly with a business through the Platform, you consent to ShoutsMap forwarding your email address to that business.
• Please note that once shared, the handling of your email address will be governed by the business's privacy policy. ShoutsMap is not responsible for how businesses use your data. We recommend reviewing the privacy policy of the business before providing consent.

5.5. Protecting Platform Integrity

In rare cases, we may share anonymized or aggregated data (which does not identify individuals) to prevent abuse, investigate security threats, or protect the integrity of our Platform.

6. What Information We Require From Businesses and Why

To maintain the integrity of the Platform and comply with applicable regulations, we require the following from businesses:

6.1. Business Information

• Legal business name and registration details.
• Proof of a physical location in Singapore (if applicable).
• Contact details, such as an email address.

6.2. Purpose of Collection

• Verify the authenticity of businesses using the Platform.
• Enable businesses to access features like advertising and premium listings.

For more details, please contact legal@shoutsmap.com.

7. Storage and Retention of Data

7.1. Storage Location: Personal data is stored on secure servers located in Singapore or other jurisdictions that meet legal and security requirements.
7.2. Retention Period:

• We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
• Upon account termination, personal data will be deleted or anonymized unless retention is necessary for legal obligations or dispute resolution.

8. Data Protection Measures

We implement appropriate technical and organizational measures to protect personal data, including:

• Encryption of sensitive information.
• Regular security audits and monitoring.
• Restricted access to personal data based on role and necessity.

9. Your Rights

Under the Personal Data Protection Act (PDPA), you have the following rights:

9.1. Access and Correction

• Request access to your personal data.
• Request corrections to inaccurate or incomplete data.

9.2. Withdrawal of Consent

• Withdraw consent for specific uses of your personal data, subject to legal or contractual restrictions.

9.3. Data Portability

• Request a copy of your personal data in a machine-readable format, where applicable.

To exercise these rights, contact us at legal@shoutsmap.com.

10. Cookies and Tracking Technologies

10.1. Cookies Used: We use cookies to enhance your browsing experience, including:

• Session cookies for authentication.
• Analytics cookies for tracking usage patterns.

10.2. Managing Cookies: You can adjust your browser settings to refuse cookies, but this may affect the functionality of the Platform.

11. Third-Party Links

The Platform may contain links to third-party websites. The Company is not responsible for the privacy practices of these websites and encourages you to review their policies.

12. Cross-Border Data Transfers

If your personal data is transferred outside of Singapore, we will ensure it is protected in accordance with the PDPA and other applicable laws.

13. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on the Platform, and significant changes will be communicated to users.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: legal@shoutsmap.com
Website: www.shoutsmap.com